oriental Platform Privacy Notice
This page describes what we collect when you use oriental and how we keep that data protected. We collect information necessary for account signup, identity verification, payment processing, and customer support. Our oriental platform uses standard encryption to secure your personal details, and we do not sell or share your data beyond payment processors and regulatory compliance requirements.
When you create an oriental account, you provide your email, phone number, full name, and ID details. We use these details to verify your identity, process your deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and manage your withdrawals. We also store information about your account activity, game selections, and transaction history so you can track your account and retrieve past results.
Our oriental privacy practices comply with standard data protection principles. This notice explains what we collect, how we use it, who may access it, how long we keep it, and what rights you have. If you have questions about our data handling, our customer support team is available via email.
Information we collect on oriental
We collect several types of information when you use our oriental platform. Account information includes your email address, phone number, full legal name, date of birth, and ID number (from your KTP, passport, or other national ID). We ask for this data during signup and verification so we can confirm your identity and comply with anti-fraud regulations.
We also collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a virtual account from mobile banking, local payment, online payment, or e-wallet, we receive transaction details including the amount, timestamp, and payment method. We do not store your full payment credentials (card numbers or bank passwords)—payment processors handle that data securely on their own servers.
Our oriental platform logs your activity: which games you play, your selections and stakes, your results, and your withdrawals. We also collect technical information such as your device type, browser, IP address, and approximate location (derived from your IP). This helps us diagnose technical issues, prevent fraud, and understand how members use oriental.
How we use your data on oriental
We use your information to operate our oriental platform. Your email and phone are used for account recovery, payment confirmations, and customer support. Your ID details are verified during signup to prevent fraud and comply with regulations that apply in Jakarta, Surabaya, Bandung, Medan, and other supported jurisdictions.
Payment information is used to process your deposits and withdrawals. We share transaction details with our payment processors (mobile banking, local payment, online payment, and others) so they can settle funds to your account. We keep records of these transactions for our own accounting and to help resolve disputes if they arise.
Activity logs on our oriental platform help us detect fraud, enforce our terms, and improve our service. If your account shows unusual activity—such as multiple failed login attempts or transactions that do not match your typical pattern—we may temporarily restrict access and ask you to verify your identity again.
We at oriental handle your data with care, using encrypted connections and standard security practices to protect your account and payment details.
Data retention and third parties
We retain your account information for as long as your oriental account is active and for a reasonable period afterward, in case you need to recover account history or dispute a transaction. We retain transaction records to comply with accounting and regulatory requirements. Activity logs and technical data are typically kept for several months to help with fraud investigation and service improvement.
Our oriental platform may process your data on servers located outside Indonesia. We use standard encryption (SSL) to protect data in transit, but data stored on external servers may be subject to different legal protections than those in Indonesia. By using oriental, you consent to this international data handling.
Cookies and tracking on oriental
Our oriental platform uses cookies to remember your login session and maintain your settings. Session cookies expire when you close your browser. Persistent cookies may remain on your device so that you do not need to re-enter your login credentials every time you visit oriental.
We may also use analytics tools to track how users interact with our oriental interface—such as which sections you visit, how long you spend on each page, and which games you play. This helps us understand where to improve oriental and detect technical issues. These tools may involve third-party analytics companies, but we do not share personally identifying information with them.
Your rights regarding your data on oriental
You have the right to access your data on oriental. You can view your account information, transaction history, and activity logs by logging in to your account. If you believe we hold incorrect or outdated information about you, you can contact our customer support team via email and request a correction.
You may also request deletion of your account and associated data, subject to any legal or regulatory obligations we may have to retain records. Deletion requests are processed within a reasonable timeframe. However, we may retain anonymised or aggregated data for statistical purposes, and we cannot delete transaction records if they are required for accounting or compliance.
If you have concerns about how we handle your data on oriental, you can contact our support team. We are committed to addressing privacy questions and complaints promptly. Our data handling practices are subject to the regulations that apply in the jurisdictions where our oriental services operate.
Contact and policy updates on oriental
If you have questions about our privacy practices on oriental, you can contact our customer support team via email. We respond to privacy inquiries within a reasonable timeframe and provide clarity on how we handle your specific data. Your contact information will be used only to respond to your inquiry and will not be used for marketing purposes.
We may update this privacy notice if our data handling practices change. We will notify you of significant updates via email or by posting a notice on our oriental platform. Your continued use of oriental following any update means you accept the revised privacy notice.
This privacy notice is current as of today's date and applies to all members of our oriental platform across supported jurisdictions. Our commitment to protecting your data is central to how we operate. If you have concerns about your data or our privacy practices, please reach out to our customer support team and we will address your question promptly.